Thanks Robyn. It seems my brain doesnt work as good anymore. And im soooo afraid i will get like my mum, who has dementia.Its awful to see what happens to a person...they change into someone completly different. And every time i forget something or dont understand im terrified that its starting with me now.
Well 5 tickets on the same subject since 22nd november and still pending.....in the past support was always quick...but at least i know i did not make a mistake. I hope i will hear from support soon now.
Thanks Robyn. I did contact support 22nd november and again 2nd december but no response.
I looked in the spam but nothing there either. Kens mail that referred to your mail about contacting support arrived in the inbox so i guess support should do so as well. Well....wait and see if it gets solved in the end i guess.
Well....im very disappointed. No reply from Ken after sending him 3 mails. Now i will have to go without TB although im a longtime member.They key for the older version is invalid and it seems im not getting the new key.
Very, very disapointed!
Oh, so i have to click everytime after a reply?
I saved my key for TB before TB prostudio. but itkeeps telling me invalid key on both programms.
Ken replied and referred to this reply. I dont understand why the key is not working on TB and why i should not get the new key after being a member for so many years?
I clicked the star now, so i will get always replies in my inbox now?
Its such a hassle when windows has been reinstalled, all the work you have to do to get everything installed again!!! And some programms i purchased in the past wont work anymore and the sellers dont react to emails. These programms are not cheap so i want them back and working. Why dont they
get back to me?Grrrrrrrr....
I didnt know this and i didnt receive a new key! Has something been changed as well in receiving emails from TB? I didnt see this message in my email either so i looked here as im impatienly waiting for a reply..thanks. I hope Ken will send me the key.
Have a nice weekend,