Register Latest Topics
 
 
 


Reply
  Author   Comment  
Isla Burridge

Avatar / Picture

Senior Member
Registered:
Posts: 120
Reply with quote  #1 
Hi Ken

Am having a few problems after having downloaded 24.1 and 24.2.   I have a perpetual license for which I have not received any upgrade or new license number from you.   But have been able to open downloaded versions - but am now finding a number of options do not work when I require them.   Erasing being one plus changing brush shape etc.

Why do you suppose this is?   No notices have come up re new license key so.....????

Cheers Isla 
0
kcarlino

Avatar / Picture

Administrator
Registered:
Posts: 421
Reply with quote  #2 
Hi Isla,

A perpetual license key will continue to work from 23.06 -> 24.x. For other issues with the license key place contact support@pixarra.com

For the other items we will need more details about in what way they don't work. 

Thanks,
Ken


0
Isla Burridge

Avatar / Picture

Senior Member
Registered:
Posts: 120
Reply with quote  #3 
Hi Ken,

Thanks for your reply.   All is well again - the issues I was having corrected themselves after closing down and reopening the next day.   Probably something went into overdrive.   And good to know there will be no problem with license key,

Thanks a heap.   Cheers Isla 
0
kcarlino

Avatar / Picture

Administrator
Registered:
Posts: 421
Reply with quote  #4 
Hi Isla,

Thanks for the update, glad all is well now.

Ken
0
Previous Topic | Next Topic
Print
Reply

Quick Navigation:

Easily create a Forum Website with Website Toolbox.